Household Goods Move Management

Move Management

We support our Clients with end-to-end management of the household goods shipment process and our criteria for service partner selection for transportation and related services. Key components are performance and value. InterLink makes the moving process simpler, more cost effective and compliant.

The costs for a move are driven by weight and distance. Our van line network is made up of domestically recognized van line and carriers which offer our Clients customized solutions to meet the needs for small or large shipments. Each move is reviewed by our relocation consultants and paired with the right service partner for that specific shipment. Our carrier partners handle local, intrastate, and interstate shipments of all sizes.

We meet your transportation outsourcing needs with outstanding levels of service, process and price efficiencies, with a high attention to critical safety protocols for your transferees. InterLink is independent, meaning we only partner with the carriers that meet our high level of performance and price qualifying criteria. These important supplier relationships are closely monitored, and survey results are a key performance metric.

Let us handle household goods move management for you so you can focus on more important matters.

We have a procurement process that embraces our Key Performance Indicators:

  • Innovation – Effort and Results
  • Pricing and Cost Efficiency Review
  • Collaborative process improvement
  • Customer-focused Service Recovery
  • Satisfaction Scores and Client Feedback
  • Audit and Compliance to Policies and Agreements
  • Review of Performance and Service Level Agreement Results

InterLink’s household goods move management service utilizes a variety of licensed and insured carrier choices:

  • VIP Moves
  • Insurance, bonded
  • Third-Party Services
  • Freight Forwarding
  • Vehicle Shipments
  • Large or small shipments
  • Domestic US – Interstate or Intrastate
  • Household Goods Storage Link to HHG / Storage .pdf
  • International – Sea and Air Shipments including customs and tariffs

InterLink’s carriers are members of leading industry associations 

International Shippers Association
American Moving and Storage Association
Worldwide ERC

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TESTIMONAILS

InterLink is truly invested in our success. The outcome has been an excellent alignment between the company’s needs and those relocating. We are happy to be part of the InterLink ‘family’. More importantly, so our employee
Multinational Cement and Energy company employing over 12,000 with more than 220 locations
I like everyone I work with at InterLink – personally and professionally. They are good people with good intentions who show their appreciation for our business, every week, and every day. We help each other.
Domestic non-clinical Dentistry in 17 states with over 200 locations
My first meeting with InterLink convinced me there was something better, and we made the switch to InterLink. InterLink proactively considers our needs to provide solutions and maximize results for us, and most importantly, our employees.
Industrial and Consumer manufacturer of recycled paper products
Our company was faced with changing relocation vendors due to the poor customer service level. When reviewing Interlink’s proposal and touring their site, I was impressed. However, I still had concerns about their size as it relates to managing national and global projects. Erroneously, I thought a relocation company had to be a well-known, to handle national and expatriation relocations. After two years into our contract, Interlink’s performance has exceeded my expectation. • Their service is cost competitive • Their customer service levels are highly responsive • They provide recommendations and guidance based on market trends • They customized relocation plans to meet our business strategies • Most importantly, they handle the entire relocation process in a seamless fashion.
Multinational Conglomerate, operating in 34 countries with more than 120,000 employees
One of the best aspects about InterLink is that they accommodate our specific needs. Once they understand what’s involved, InterLink develops the best solutions for the company AND the employees, minimizing stress for everyone.
Advanced Engineering company providing state-of-the-art solutions in Defense, Federal, Global, Cyber and Intelligence

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