US Relocation Program Management

US Relocation Program Management

InterLink’s relocation program management is a turn-key solution that focuses on superior Client and transferee experience, cost reduction, and process improvement for companies of all sizes. It’s a relief to know that, when you engage with InterLink, our relocation expertise, coordination of services, expense management, cost savings, reporting, and tax gross-up administration will be done with a Client-centric approach.

InterLink streamlines the relocation process with a single point of accountability, who delivers end-to-end relocation program benefits and technology tools for expense management and reporting. Commencing with an understanding of our Clients’ relocation program goals, their policy and past practices are reviewed and updated to develop a market-based and compliant relocation program gaining a competitive edge.

InterLink’s Director of Client Services & Operations provides Clients with market-based industry policy expertise by:

  • Incorporating mobility trends and specific analyses as the foundation for policy development

  • Customizing program administration to Client-specific requirements and timing through the detailed implementation process

  • Continuously educating, collaborating, and benchmarking for policy refinement based on the competitive landscape, changes in market conditions, or laws potentially impacting the relocation process

  • Annual benchmarking of the Client policies versus the industry by striving to understand each Client’s culture, history, and practices when it comes to mobility policies

Home Sale Program Types:

  • Tax Protected Buyer Value Option (BVO)

  • Guaranteed Buyout Option/Amended Value (GBO/AV)

  • Direct Reimbursement (Taxable)

One of the biggest challenges a homeowner must face when relocating is the sale of their home. Without the relocation-focused marketing assistance, a home could remain on the market longer than anticipated, creating downstream challenges such as extended temporary living, additional return trips, etc. Delays place the transferee in a holding pattern until they can qualify for a new home mortgage. Home sale delays contribute to relocation failures and increased exception requests. InterLink already has the multiple relationships needed for ease of administration, such as direct billing, vacant home insurance but, most of all, peace of mind knowing you have experienced relocation professionals on your team.

Last Tax Savings Relocation Benefit – The Guaranteed Buyout Option/Amended Value (GBO/AV) and Buyer Value Option (BVO) programs are US domestic Tax-protected home sale programs that allow a company to capture the selling expenses as a non-taxable event, thus potentially saving thousands in gross-up. Possible tax savings for a home value of $300,000 for a GBO/AV program approximate $12,690; BVO program $11,490. Both savings noted are dependent on your company’s gross-up methodology.

Inventory avoidance is an area in which we excel through our aggressive marketing assistance program! However, in the event a transferring employee ends up accepting the buyout offer, we act immediately to market the home to sell quickly at the best possible price and terms.

Presentations on the new location, including local real estate, are key for the employees’ consideration of the move. General area, commuting and school information will be provided by local experts. Within the Client’s budget constraints, areas tours may be provided for the employee and partner. These are particularly helpful in allowing the employees the opportunity to view their specific housing and community interests first-hand. This helps to minimize the anxiety regarding the relocation.

Having on-site assistance from InterLink as well as local representation from the new location has proven to be of tremendous assistance in calming the fears of the transferring employee and family. If needed, InterLink can also provide facility relocation in tandem with the group move. InterLink will monitor all program costs to provide comprehensive reporting.

This service delivery model promotes

  • Improved Cycle Times
  • Reduction of Costly Errors
  • Reliable Data and Reporting
  • Enhanced Transferee Experience
  • Flexible Communication Channels
  • Flexible Approach to Program Design
  • Consultant Expertise and Accessibility
  • Single Source of Accountability & Coordination
  • Survey results as a Supplier Performance Metric

Key Differentiators

  • Cost Efficiencies Resulting in Reduction of Overall Spend
  • Improved Employee Relocation and Client Company Experiences
  • Balanced Approach to Advocacy of a Client’s Policies and each Transferee’s Relocation Needs
  • Best-in-Class Technology Provided at No Additional Cost: a Seamless Flow of Data and Reporting
  • Full Pricing Transparency: No Added Fees, Surcharges, or Adjustments Above our Service Partner Rates

Looking to improve the Employee Experience? Find answers here.


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The InterLink team are proud members of many industry associations, attending events regularly. This involvement allows us to stay current with industry trends, innovations, and legislation.

Topic Papers

The InterLink team, leading corporate relocation and global mobility professionals, and industry partners discuss key topics that are impacting the relocation and global mobility space today.


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InterLink is truly invested in our success. The outcome has been an excellent alignment between the company’s needs and those relocating. We are happy to be part of the InterLink ‘family’. More importantly, so our employee
Multinational Cement and Energy company employing over 12,000 with more than 220 locations
I like everyone I work with at InterLink – personally and professionally. They are good people with good intentions who show their appreciation for our business, every week, and every day. We help each other.
Domestic non-clinical Dentistry in 17 states with over 200 locations
My first meeting with InterLink convinced me there was something better, and we made the switch to InterLink. InterLink proactively considers our needs to provide solutions and maximize results for us, and most importantly, our employees.
Industrial and Consumer manufacturer of recycled paper products
Our company was faced with changing relocation vendors due to the poor customer service level. When reviewing Interlink’s proposal and touring their site, I was impressed. However, I still had concerns about their size as it relates to managing national and global projects. Erroneously, I thought a relocation company had to be a well-known, to handle national and expatriation relocations. After two years into our contract, Interlink’s performance has exceeded my expectation. • Their service is cost competitive • Their customer service levels are highly responsive • They provide recommendations and guidance based on market trends • They customized relocation plans to meet our business strategies • Most importantly, they handle the entire relocation process in a seamless fashion.
Multinational Conglomerate, operating in 34 countries with more than 120,000 employees
One of the best aspects about InterLink is that they accommodate our specific needs. Once they understand what’s involved, InterLink develops the best solutions for the company AND the employees, minimizing stress for everyone.
Advanced Engineering company providing state-of-the-art solutions in Defense, Federal, Global, Cyber and Intelligence