Selecting right relocation team for your company

Selecting right relocation team for your company

If an organization relocates less than 100 employees annually, there is typically an individual in the Human Resources department that is tasked with handling the administration of all relocation benefits/services.  A challenge for this HR professional, on top of it comprising only a small fraction of their overall job responsibilities, is a lack of time, expertise, and supply chain. 

Many will look to outsource this work and seek to partner with a Relocation Management Company (RMC) that is responsible for managing relocations for your employees. It’s important to acknowledge the big impact relocation has on the company’s ability to attract and retain key talent, in addition to productivity.  

Just like the importance of picking the right size truck for a move, the selection of the right RMC is a critical decision. If the annual relocation volume does not match the RMC’s desired client profile, chances are your account may not get the time and attention needed.  

Seek an RMC that has a culture match for your organization.  Do they possess a partner attitude/approach to the relationship?  Would the RMC’s desire a client who had 100 or fewer moves per year?  Would the RMC’s be interested in a client who had between 10-15 moves per year?  The is YES – it’s somewhat of a niche sector in the industry, but an important one. 

Noted below are some criteria for identifying an RMC for a small volume client are:

  • Good Fit is key – culture/supplier/partner mindset
  • Subject Matter Expertise
  • Customer-driven approach and flexibility
  • Supply Chain and cost savings
  • Reporting Capabilities
  • Coverage area – do they have resources where you need them?
  • Management Structure and Stability

Real Estate is an essential service, but it is not business as usual due to COVID-19.  It is more important than ever to have the right support when managing employee relocation.  Selecting the right RMC can help HR move the business forward while ensuring the benefits are administered in a cost-effective and compliant manner. 

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InterLink is truly invested in our success. The outcome has been an excellent alignment between the company’s needs and those relocating. We are happy to be part of the InterLink ‘family’. More importantly, so our employee
Multinational Cement and Energy company employing over 12,000 with more than 220 locations
I like everyone I work with at InterLink – personally and professionally. They are good people with good intentions who show their appreciation for our business, every week, and every day. We help each other.
Domestic non-clinical Dentistry in 17 states with over 200 locations
My first meeting with InterLink convinced me there was something better, and we made the switch to InterLink. InterLink proactively considers our needs to provide solutions and maximize results for us, and most importantly, our employees.
Industrial and Consumer manufacturer of recycled paper products
Our company was faced with changing relocation vendors due to the poor customer service level. When reviewing Interlink’s proposal and touring their site, I was impressed. However, I still had concerns about their size as it relates to managing national and global projects. Erroneously, I thought a relocation company had to be a well-known, to handle national and expatriation relocations. After two years into our contract, Interlink’s performance has exceeded my expectation. • Their service is cost competitive • Their customer service levels are highly responsive • They provide recommendations and guidance based on market trends • They customized relocation plans to meet our business strategies • Most importantly, they handle the entire relocation process in a seamless fashion.
Multinational Conglomerate, operating in 34 countries with more than 120,000 employees
One of the best aspects about InterLink is that they accommodate our specific needs. Once they understand what’s involved, InterLink develops the best solutions for the company AND the employees, minimizing stress for everyone.
Advanced Engineering company providing state-of-the-art solutions in Defense, Federal, Global, Cyber and Intelligence